FAQ

orders & shipping

do you offer free shipping?
yes, we offer complimentary shipping within Canada and the U.S.

how long will my order take to arrive?
orders are processed within 5 business days. standard shipping usually takes 3-4 business days depending on your location.

do you ship internationally?
At this time, we ship only within Canada and the U.S.

products

are your fragrances unisex?
yes - bloorhaus fragrances are designed for everyone to enjoy.

what size are the bottles?
each bottle is 50 ml (1.7 fl oz).

how are the fragrances made?
our fragrances are crafted in small batches, using high-quality ingredients in Toronto, Canada.

returns & exchanges

do you accept returns?
due to the nature of fragrance, all sales are final. however, if your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll make it right.

can I cancel my order?
orders cannot be canceled once they are placed. Please review your order carefully before checkout.

general

are your fragrances cruelty-free?
yes, our products are cruelty-free and not tested on animals.